Manufacturing

SalesHawk® for Manufacturing

SalesHawk for Manufacturing is a sales enablement platform that facilitates the dependent relationships in the sales ecosystem, including: end-user customers, dealers, and channel managers; front-office marketing and sales managers; mid-office sales operations and finance; and back office support staff and internal data systems.

As a platform, SalesHawk provides the essential infrastructure to enable business processes, strategy, and knowledge to thrive in a collaborative environment. The SalesHawk platform incorporates proprietary technologies specifically designed for sales and financial operations. These technologies are integrated into a single systematic, holistic environment, which is then adapted to each manufacturer’s specific business needs.

SalesHawk simplifies integration and data sharing with back office legacy systems. Using a highly configurable technology, real-time or repetitive batch jobs can be created that fetch or send information between SalesHawk and other partners.

Proprietary technologies

XFI proprietary technologies include Sales Resource Automation®, Smart Workflow, Sales Intelligence, Xference® (artificial intelligence decision engine), and Knowledge Base. SalesHawk modules are customized to each manufacturer’s needs.

Sales Resource Automation®

Manages the dynamic generation of selling materials that combine corporate branding and marketing guidelines with content customized to the special needs of the customer.

Smart Workflow

Regulates interactions among stakeholders to facilitate sales transactions and awareness.

Sales Intelligence

Tracks and monitors sales progress, identifies business opportunities and threats, and facilitates predictive modeling.

Knowledge Base

Integrates business rules, best practices, and product knowledge to provide sales information, govern business processes, and optimize corporate resources.

Xference® artificial intelligence decision engine

Delivers data, content, and knowledge to provide sales reps with the right information at the right time for the right purpose.

Examples of key benefits

SalesHawk helped increase a Fortune 500 manufacturer’s win-rates, drive down the cost of sales operations, and improve the overall performance of the organization. SalesHawk is credited with adding hundreds of millions of dollars to this manufacturer’s bottom line.

Revenue

Sales team
  • 31% increase in the average number of accounts managed by sales reps
  • 12% increase in win rate
  • Reduced start-up time to less than 3 months for new sales reps to meet incumbent goals
Financial team
  • 60% of deal volume now is handled through an automated approval process
  • 20% increase in total deal volume
  • Allowed analysts to focus on high volume/high revenue relationships

Gross margin

Sales team
  • 30% increase in gross margin retained
  • Comparative analysis allows more efficient use of incentive dollars
  • Quality control and business rule enforcement ensured consistency and conformity with best practices
Financial team
  • Flexibility in customizing product offerings and financial metrics improved the accuracy of financial reports
  • Analysis of historical customer purchase behavior supported the relative value of each customer relationship
  • Product-level profitability reporting (by sales rep, region, and customer) provides multi-dimensional views of customer relationships

Sales and marketing costs

Sales team
  • 20% reduction in sales and support staff
  • Sales efforts customized to needs of client
  • Reduced requirements for additional resources
Financial team
  • 28% increase in efficiency of back office processing
  • Extensive reporting and analytics improved financial accounting and internal reporting